can be set as group to receive all customer support inquiries.
Collective knowledge of group helps resolve those customer inquiries faster and everyone on the team benefits from shared knowledge of the Group.ġ. This feature is particularly helpful in scenarios where you want to set up a group to connect with external customers. The consistent use of a single email address will help your customers develop recognition and trust-ensuring that your email messages are seen. If your business is looking for a lightweight, email-centric customer support solution, you’re in luck. Here's what Send on Behalf and Send As look like from the recipient’s perspective: But with this feature turned on, responses look like they come from the group rather than the individual. Like other groups in Outlook, members can read all messages sent to the group. Because sometimes, that’s just what you need.
With the new ‘Send as’ and ‘Send on behalf of’ feature, members of the group can respond to conversations using the shared identity of the Group instead of their individual personal identity - without losing the personal, individual touch. See Share a document using SharePoint or OneDrive for instructions.Today, we are excited to announce the ‘Send-as’ and Send-on-behalf of feature for groups in Outlook, which brings you one step closer to turning your email into a great customer support solution. If you’re using Outlook in a business environment and use SharePoint, you can save a file to a SharePoint library and share a link to the file. Save the file to a SharePoint server library
Windows 7: Compress and uncompress files (zip files).
The following articles describe how to compress and extract files for different Windows operating systems.
Tip: For detailed information about uploading files and creating a download link in OneDrive, go to Upload photos and files and Share files and folders and change permissions.Ĭompress the fileWhen you compress, or zip, your file, it decreases its size, and it might decrease it enough to fit within the Outlook size limits for attachments. After you upload the file, copy the link, and paste it into your email message.Your recipient can open the link to download your file. Note: The service you use generates a link to access your file. Upload your file to a cloud service, such as OneDrive or Dropbox.Once your file is stored in the cloud, you can include a link to the document in your email message. Some popular cloud storage services include OneDrive, Dropbox, iCloud, and Google Drive. There are many cloud storage services to which you can upload and then share large files. Save your file to a cloud service and share a link
such as or Gmail, the combined file size limit is 20 megabytes (MB) and for Exchange accounts (business email), the default combined file size limit is 10 MB. This limit prevents your computer from continually trying to upload very large attachments that exceed the limits of most Internet service providers. Outlook limits the size of files you can send. There are a few ways to work around this size limit, including using a file sharing service or compressing the file. You’ll receive an error message if you attempt to attach files larger than the maximum size limit.
Does not seem there is a workaround other than that mentioned, and what you did with installing different versions, but it seems there is a 20MB limit at this point. I was able to check my Outlook 2016 on my Windows laptop, and got this from Help. I suspect that Microsoft should be able to answer that question, unless you can see information about what the incremental updates to your Office 2016 would have done to adjust Outlook.
It may also be something that you can adjust if you check with them, since all it seems is that you removed an update to Office that made the change. That is why I referred you to Microsoft to see if it was a setting in Outlook.